EST. 2014 / Plugin engineering studio · Bengaluru

Mission-critical plugins
for the VMS platforms
that run the world.

We design, certify and ship production-grade plugins for Milestone XProtect and Genetec Security Center — bridging real-time AI telemetry, device drivers and automated workflows directly into the operator's existing console. No rebuilt stack. No bolt-on UI.

Schedule a technical demo Explore our products

140+

Plugins shipped

11yrs

In practice

VMS stacks

24/7

Fleet-grade

Certified — Milestone MIP · Genetec DAP partner

Security Desk · Live monitoring

LiveArchiveAlarmsAnalytics

CAMS 248 FPS 30fps LAT 12ms UTC 00:00:00

Person · 0.97

Vehicle · LPR

CAM-04 · GATE 3 NORTHLIVE

PTZ · TRACKING02:14:38 PM

Person · 0.93

CAM-11 · LOBBY EASTLIVE

FIXED · 4K02:14:38 PM

Forklift · 0.88

Person · 0.95

CAM-22 · DOCK YARDLIVE

THERMAL · ANALYTICS02:14:38 PM

Person · 0.91

CAM-07 · PERIMETER WLIVE

FIXED · IR02:14:38 PM

13:45

14:45

Interface simulated for illustration — camera imagery is AI-generated, not real footage

Integration architecture — certified & version-tracked

06 supported VMS stacks

MMilestone XProtect

Corporate / Expert · 2024 R1+

Certified MIP SDK plugin

GGenetec Security Center

5.10+ · Security Desk

DAP partner · Web & SDK

AAvigilon Unity

ACC 7+ · Control Center

SDK integration

BBosch BVMS

11+ · Operator Client

SDK integration

xAxis Camera Station

5.5+ · ACS Pro

ACAP & device drivers

+ONVIF & custom

Profile S / G / T · REST

Bespoke bridges

02 / Capabilities

Engineered for the realities of 24/7 operation.

Everything we build is designed for thousand-camera deployments, HA failover and the SOC wall — not the demo. These are the technical primitives behind every plugin we ship.

Real-time

Zero-latency event triggering

Native event hooks into the VMS pipeline fire automated tasks the instant an analytic or alarm condition is met — sub-frame, no polling, no middleware tax.

Deep-metadata search optimization

Vector-indexed keyframes and structured metadata make every camera instantly queryable — by object, attribute, plate or plain language — across the entire archive.

Automation

Automated alarm tasks & bridges

Rules engines that filter by type, zone and cooldown, then dispatch clips, notifications and access actions to the right systems and people — automatically.

Resilience

Local failover architecture

Outbox queues and on-prem fallback keep delivery guaranteed through network and service interruptions.

PRIMARYFAILOVER

Edge

Edge & server inference

ONNX / CUDA pipelines deployable at the camera edge or server-side, sized to the deployment.

Audit

Full audit logging

Every query, dispatch and config change is logged and exportable — built for compliance from day one.

03 / Products

Built by us, for the security industry.

Alongside bespoke engagements, we ship our own plugins — production software solving problems we kept seeing across deployments.

In development · Genetec Security Center · 2025

XPlug.Vision

Natural-language video search for Genetec Security Center

Operators spend 2–6 hours scrubbing timelines to find a 12-second clip. XPlug.Vision replaces that with a plain-English query — type what you're looking for, get the exact moment back.

Ask in plain English

"white SUV near Gate 3 between 2 and 4 PM yesterday" → timestamped, thumbnail-previewed results in seconds.

Continuous AI indexing

A background service describes keyframes with a vision model and indexes them as vector embeddings — every camera always searchable.

Native to Security Desk

Clicking a result jumps Security Desk straight to that moment in the archive. No external UI, no new workflow.

Learn more Get early access

Requires Genetec Security Center 5.10+ · self-hosted vector DB

SECURITY DESK · XPLUG.VISION

white SUV near Gate 3 between 2–4 PM yesterday

14:18:22

CAM-04 · 0.96

15:02:09

CAM-09 · 0.94

15:47:51

CAM-12 · 0.91

3 of 11 matches · 0.42sJump to archive →

Interface simulated for illustration — camera imagery is AI-generated, not real footage

Available · Genetec Security Center · Milestone XProtect

XPlug.SmartNotifier

The alarm response and escalation layer for Genetec and Milestone XProtect

An alarm fires at 2:14 AM, and it is visible only to an operator at a console nobody is sitting at. SmartNotifier routes every alarm to the right person, escalates when nobody acknowledges, and keeps the record of who responded and when.

Routing that knows who is on shift

Priority-ordered rules match on alarm name, severity, zone, camera and time-of-day window in the site's own timezone. Night shift and day shift can have entirely different recipients.

Escalation until somebody answers

If nobody acknowledges inside the timeout, the alarm escalates one level, then the next. Escalation groups are separate from first-response groups, so the manager is paged only on the alarms nobody handled.

A record you can produce afterwards

Responders acknowledge from the message itself on WhatsApp, Telegram, Teams or Slack — no app, no login. Every delivery, acknowledgement and escalation step is recorded against the alarm.

Learn more Request a 30-day pilot

Runs on your infrastructure · your database, your storage

SMARTNOTIFIER · DISPATCH

Intrusion — Perimeter West

CAM-07 · 02:14:08 · snapshot attached

HIGH

Delivered · guard group

Delivered · shift supervisor

Teams

Delivered · security manager

Slack

Delivered · duty channel

PagerDuty

Incident opened

Ack'd by J. Patel via Telegram · 02:14:41 · escalation cancelled

04 / Deployment

Built for integrators to deploy in an afternoon.

Plugins drop into the VMS the operator already runs. Point it at your server, map your cameras, set your rules — the data flow is yours end to end.

plugin.configconnected

VMS endpoint

Security Center host

sc-prod-01.local:4502

Auth

Service credentials

••••••••••••

Cameras mapped

Active analytics streams

248 / 248

Edge inference

On-camera ONNX runtime

Audit logging

Export to SIEM

Failover queue

On-prem outbox

data flowingest → index → act

VMS video pipelineXProtect · Security Center · RTSP SOURCE

Xplug integration coreMIP / SDK · inference · rules v4

Actions & outputsalerts · clips · access · SIEM SINK

05 / Services

Six practices. One engineering team.

Custom plugin development for Milestone XProtect (MIP SDK) and Genetec Security Center (Genetec SDK) — Smart Client plugins, VMS integration, and analytics engineering.

S/01

Custom plugin development

From scope to signed release — native plugins architected for the MIP SDK, GSC SDK and partner frameworks.

C# / .NETC++MIP

S/02

VMS integration consulting

Feasibility, architecture reviews and go-to-market strategy for vendors entering the VMS ecosystem.

ArchitectureCertification

S/03

Analytics & AI plugins

Real-time inference plugins — LPR, intrusion, object analytics — deployable at the edge or server-side.

ONNXCUDAEdge

S/04

Device driver development

ONVIF, proprietary and specialty device bridges — cameras, sensors, access panels and IoT endpoints.

ONVIFRTSPMQTT

S/05

Maintenance & support

Long-term stewardship — version-tracking with every VMS release, hotfixes and SLA-backed support.

SLACI / CD

S/06

Migration & modernization

Port legacy plugins forward, modernize architectures and move customers between VMS generations safely.

LegacyAudit

06 / Process

A quiet, repeatable way of working.

Ø / 01

Discover

We read the requirement, audit the target VMS and existing integrations, and map the real surface area of the work.

wk 01 — 02

Ø / 02

Architect

A written proposal: architecture, risk, dependencies, certification path and a milestone plan you can hand to procurement.

wk 02 — 03

Ø / 03

Engineer

Two-week sprints, working builds from week one, weekly demos on real hardware. No surprises at handover.

wk 03 — 10

Ø / 04

Sustain

Version tracking with every VMS release, SLA-backed support, and a named engineer who knows your deployment.

ongoing

07 / Selected work

Shipped into production, quietly.

/ 01 — MILESTONE XPROTECT

LPR bridge for a national transit authority

2024 · Analytics — automated plate capture and watchlist alerting across 400+ cameras.

/ 02 — GENETEC SECURITY CENTER

Access-control event fusion for a bank

2024 · Integration — unified door events and video into a single operator timeline.

/ 03 — AVIGILON UNITY

Edge-inference intrusion plugin for critical infrastructure

2025 · AI Plugin — on-camera detection with on-prem failover and SIEM export.

/ 04 — CROSS-PLATFORM

ONVIF driver suite for a European hardware OEM

2023 · Devices — one driver layer certified across four VMS platforms.

08 / Why Xplug

A partner, not a vendor.

Certified inside the ecosystems

We hold the credentials, developer licences and vendor relationships to ship production software for every VMS on our list.

ii.

Eleven years in one practice

We don't do generalist app work. Plugin engineering is what we do — and have done since 2014.

iii.

Named engineer, not a queue

Every engagement has a lead who stays with it — from discovery through years of ongoing support.

iv.

Built for the fleet

Everything we ship is designed for thousand-camera deployments, HA failover and the realities of 24/7 operation.

Quiet delivery

Working builds from week one. Weekly demos on real hardware. No surprises at handover — only a finished thing that runs.

vi.

Version-tracked forever

We keep your plugin current with every VMS release, so your deployment never falls behind the platform beneath it.

— In conversation with a partner

They behaved like an extension of our engineering team — not a vendor on a statement of work. The plugin has run in production for three years without a hotfix.

Head of Platform Engineering

VMS Vendor · Europe

09 / Questions

Before we begin.

Common questions about Milestone XProtect Smart Client plugin development, the MIP SDK, and building custom Genetec Security Center plugins.

Q/01Do you work directly with integrators, or only through VMS vendors?

Both. About two-thirds of our work comes from system integrators building a specific capability for a deployment; the rest is commissioned by VMS vendors and hardware OEMs who want a partner to build their ecosystem plugin.

Q/02How long does a typical plugin engagement take?

Most projects ship a first production build in eight to twelve weeks. Larger platform bridges and certification-heavy work can run longer, but we give you a milestone plan after the architecture phase — no open-ended estimates.

Q/03Do you handle certification with Milestone, Genetec and others?

Yes. We hold the relevant developer credentials and guide you through certification and listing — including MIP Verified and Genetec Technology Partner submissions.

Q/04Will the IP belong to us?

Yes. Everything we build on a custom engagement is transferred to the client at delivery. We only retain internal tooling and shared libraries that predate the project.

Q/05What happens after the plugin ships?

You can take it in-house, or we keep it on a support plan — tracking every VMS release, maintaining compatibility and responding to incidents under an SLA. Most clients choose the second option.

Q/06How do I build a Milestone XProtect Smart Client plugin?

A Milestone XProtect Smart Client plugin is built in C# / .NET against the MIP SDK, implementing the Plugin Definition and registering one or more plugin items such as a ViewItemPlugin or SidePanelPlugin. We handle the full lifecycle — architecture, MIP-verified development, testing against real Smart Client instances, and certification. See our Smart Client plugin guide for a technical walkthrough.

Q/07What is MIP SDK used for?

The Milestone Integration Platform (MIP) SDK is Milestone's official framework for extending XProtect. It's used to build Smart Client plugins, Event Server plugins for custom event and alarm handling, Recording Server device drivers, and Management Client extensions — all running natively inside the XProtect ecosystem.

Q/08Can I get a custom Genetec Security Center plugin built?

Yes. We're a Genetec Technology Partner and build custom plugins for Genetec Security Center using the Genetec SDK — Security Desk extensions, custom entity types, Synergis access control integrations, map plugins and third-party system bridges. See our Genetec SDK plugin guide.

Q/09What VMS platforms does Xplug.in support?

Milestone XProtect, Genetec Security Center, Avigilon Alta, Hanwha Wisenet WAVE, Verkada, IndigoVision, and any ONVIF-compliant or REST-accessible system. Contact us for any platform not listed.

Q/10What is a Milestone MIP SDK plugin?

A Milestone MIP SDK plugin is a custom software extension built on Milestone's Integration Platform that adds new functionality to XProtect — custom map overlays, AI-powered alerts, access control panels, or third-party device controls — without modifying Milestone's core product.

Q/11How much does a custom VMS plugin cost?

Cost depends on scope — a single Smart Client view plugin is a smaller engagement than a full Event Server integration with device drivers and access control. Most projects ship a first production build in eight to twelve weeks; we provide a fixed milestone plan and quote after a short discovery call.

— For security directors & systems integrators

Let's put real capability
inside your VMS.

Request a technical live demo or an NFR (Not-For-Resale) evaluation licence. We reply within two working days.

Schedule a technical demo Request an NFR licence

10 / Get in touch

Tell us what you need to build.

We'll read your requirement, respond within two working days with a short discovery call, and come back with a written proposal inside two weeks.

Emailcontact@xplug.in

StudioBengaluru, IN · Remote globally

HoursMon — Fri · 09:00 → 19:00 IST

PartnerMilestone MIP · Genetec DAP

11 / From the lab

Technical articles on VMS plugin engineering.

Deep dives into the MIP SDK and Genetec SDK, written by the engineers who ship on them — Milestone XProtect Smart Client plugins, Genetec Security Center plugins, and the architecture behind them.

Milestone XProtect · MIP SDK